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10/29/20 aa Cerner Upgrade: Wed, Nov 4 at 9PM
November 2, 2020
From: "Aaron Atkins" <aaron.atkins@hhsys.org>
To: "Pharmacy Department" <grp_pharmacy@hhsys.org>
Cc: "Amy Pope" <amy.pope@hhsys.org>, "cassandra gibbs" <cassandra.gibbs@hhsys.org>
Sent: Thursday, October 29, 2020 10:21:28 AM
Subject: Cerner Upgrade: Wed, Nov 4 at 9PM
On Wednesday, Nov 4 at 9:00PM IT will be installing an upgrade to our Cerner environment. This upgrade process will last until approximately 12:30AM on Thursday, Nov. 5th.
Important Notes for Pharmacy:
- Cerner will not experience a downtime for this upgrade. Users will receive notifications during this process to log out and log back in. This notification will show as a banner on your screen indicating the time you have until the system will automatically log you out. Be sure you finish your actions (submit/sign/save) you are working on before being logged off to prevent loss of work. This request to log off and log in may happen more than once during the upgrade process.
- Interfaces to external systems will be down from 9:00PM to 9:30PM Wednesday (11/4). Therefore,
- Pyxis will need to be placed on Override during this time
- Pharmacy Keeper will not receive any orders during this time
- Pharmacy batches and Pharmacy Order Image will not be impacted with this upgrade.
- This upgrade includes minor fixes for Pharmacy applications, but there are no major changes that would impact workflow or application behavior. Primarily, this upgrade addresses some minor bugs/errors within the applications, and includes a number of fixes for build tools on the backend of the system. A couple of fixes to highlight:
- Patients with Future Orders: Restored use of link to Patient Chart in Powerchart from PPM (previously Powerchart failed)
- Fix for Dose Range Checking rule to apply to Cancel and Reorder action on a Pharmacy orders where applicable.
If you have any questions/concerns prior to this upgrade, please let me know.
If there are issues experienced during/after the upgrade, please feel free to reach out to myself/Travis/Katie or call the IT Help Desk who should be able to reach an Analyst on call to assist.