9/29/19 dc 11th day of TJC review
September 30, 2019
From: "David Collette" <david.collette@hhsys.org>
To: "Pharmacy" <grp_pharmacy@hhsys.org>
Sent: Sunday, September 29, 2019 10:00:51 AM
Subject: 11th day of TJC review
https://docushare.hhsys.org/dsweb/Get/Document-81747/TJC%20review%20Sat%20-%20complaint%20vs.%20grievance.pdf
Just as I sent the 12th day of TJC review, I saw that I had not sent the 11th day, yet (I was out of town all day Sat!). So, here it is...
Surveyors may ask if you know the difference between a complain and a grievance, along with actions to be taken. Please review the attached flier.
DAVID
--
David R. Collette, Pharm.D., FASHP
Operations Manager, Professional Services Huntsville Hospital Department of Pharmacy
101 Sivley Road, Huntsville, AL 35801
Desk: (256) 265-6741; Cell: (256) 527-2560